Privacy Policy

This Privacy Policy explains how GemMagics ("we", "us", "our") collects, uses and protects personal information when you visit gemmagics.com (the "Website") or contact us about our services.

1. Information we collect

We only collect information you choose to give us, and a limited amount of technical data:

• Contact details such as your name, email address and company name when you email us or use our contact form.
• Message content, including any details about your business you include in an enquiry.
• Technical data such as browser type, device type and pages visited, which may be collected by our hosting provider in standard server logs.

2. How we use your information

• To respond to your enquiries and provide proposals.
• To deliver and manage services you have agreed to purchase.
• To send invoices and service-related communications.
• To maintain the security and performance of the Website.

We do not sell, rent or trade your personal information.

3. Legal basis

Where data protection laws require a legal basis, we process personal information on the basis of your consent, to take steps at your request before entering into a contract, to perform a contract with you, or for our legitimate interests in running our business.

4. Sharing your information

We share personal information only with service providers that help us operate our business, such as email, hosting and accounting providers, and only to the extent they need it to provide their services. We may also disclose information where required by law.

5. Cookies

The Website does not use advertising or tracking cookies. Fonts are loaded from Google Fonts, which may receive your IP address as part of delivering the font files.

6. Data retention

We keep personal information only as long as needed for the purposes above, or as required for legal, tax and accounting obligations.

7. Your rights

Depending on where you live, you may have the right to access, correct, delete or restrict the use of your personal information, or to object to its processing. To make a request, email us at info@gemmagics.com.

8. Security

We use reasonable technical and organisational measures to protect personal information. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security.

9. Changes to this policy

We may update this policy from time to time. The latest version will always be posted on this page with the date it was last updated.

10. Contact

Questions about this policy can be sent to info@gemmagics.com.